Microblading LA Effective Date: March 30, 2026 Last Updated: March 30, 2026

Microblading LA ("MLA," "we," "us," or "our") operates the website microbladingla.com and provides permanent makeup services, training courses, and related products. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, book an appointment, register for a course, make a purchase, or communicate with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

Information You Provide Directly

• Contact information: Name, email address, phone number, and mailing address
• Appointment and booking details: Service preferences, artist preferences, appointment dates and times, and appointment history
• Payment information: Credit card or debit card details are collected and processed by our third-party payment processors (Square and PayPal) — we do not store your full payment card information on our servers
• Photos: Images you submit for consultation purposes, such as photos of existing brow work or other cosmetic procedures
• Course registration details: Name, email, phone number, and payment information for training course enrollment
• Communications: Messages you send to us via email, phone, text message, or our website contact form
• Gift certificate purchases: Recipient name and your payment details

Information Collected Automatically

• Device and browser information: IP address, browser type, operating system, device type, and screen resolution
• Usage data: Pages visited, time spent on pages, referring URLs, and click behavior
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies to analyze website traffic and improve your experience (see Section 6 below)

 

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your appointments
• Process payments and send receipts
• Send appointment reminders and confirmations via email or text message
• Communicate with you about your appointments, services, or inquiries
• Enroll you in training courses and provide access to online course materials
• Send you updates, promotions, and marketing communications (with your consent)
• Improve our website, services, and customer experience
• Comply with legal obligations, resolve disputes, and enforce our agreements

 

3. Text Messaging (SMS/MMS)

When you provide your phone number during booking or registration, or when you opt in to receive text messages from us, you consent to receive text messages from Microblading LA. These messages may include:

• Appointment confirmations and reminders
• Booking updates and schedule changes
• Responses to your inquiries
• Promotional offers and updates (only if you have opted in)

Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further text messages will be sent unless you re-subscribe.

For help, reply HELP to any message or visit our website at https://microbladingla.com. You can also contact us at brows@microbladingla.com or (818) 305-6112.

We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing purposes. SMS consent is not shared with third parties. Your consent to receive text messages is not a condition of purchasing any goods or services from us.

Your information collected for SMS purposes — including your phone number and opt-in consent — is governed by this Privacy Policy. We may share your phone number with our SMS service provider solely for the purpose of delivering messages on our behalf. Our SMS service provider is contractually prohibited from using your phone number for any purpose other than facilitating our messages to you.

See our Terms & Policies for our full Terms of Service.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Microblading LA. This includes SMS messages for appointment reminders, booking confirmations, schedule changes, and customer care. Message frequency varies. Message and data rates may apply. See our privacy policy at https://microbladingla.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.

 

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties, solely to support the purposes described in this policy:

• Payment processors: Square and PayPal process your payment transactions securely
• Appointment and booking platform: Square manages appointment scheduling and customer records
• Email service providers: Mandrill (transactional emails) and Mailchimp (marketing emails)
• Learning management system: Thinkific hosts our online training course content
• SMS service provider: Our text messaging platform delivers appointment-related and authorized communications
• Analytics providers: Google Analytics and Meta (Facebook) Pixel help us understand website traffic and advertising performance
• Hosting provider: Vercel hosts our website
• Database provider: Supabase stores certain service-related records

We may also disclose your information if required to do so by law, or in the good faith belief that such disclosure is necessary to comply with a legal obligation, protect our rights or safety, or respond to a government request.

 

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to maintain your appointment history, comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. If you request deletion of your information, we will honor that request subject to any legal retention requirements.

 

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies including:

• Essential cookies that enable core website functionality
• Analytics cookies (Google Analytics) that help us understand how visitors use our website
• Advertising pixels (Meta/Facebook Pixel) that help us measure the effectiveness of our advertising

Most web browsers allow you to control cookies through their settings. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Disabling cookies may affect the functionality of certain parts of our website.

 

7. Your Privacy Rights — California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

• Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.
• Right to Delete: You may request that we delete the personal information we have collected about you, subject to certain legal exceptions.
• Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
• Right to Opt Out of Sale or Sharing: We do not sell or share your personal information for cross-context behavioral advertising purposes.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us using the information in Section 11 below. We will verify your identity before processing your request. You may also designate an authorized agent to make a request on your behalf.

 

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Payment transactions are processed through PCI-compliant third-party payment processors. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

9. Children's Privacy

Our website and services are not directed to individuals under the age of 18. Minors under 18 must have a parent or legal guardian present for any permanent makeup services. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.

 

11. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us:

Microblading LA 20969 Ventura Blvd, Suite 9 Woodland Hills, CA 91364

Email: brows@microbladingla.com Phone: (818) 305-6112